What happened to the Studiofanmail.com
Auto Replies (Autoresponders)?


Studio Fan Mail has discontinued the automatic responses on most of the email accounts. This decision was necessary because the amount of spam coming into our server has increased dramatically in recent months. Most of the spam messages have reply addresses that are non-existent, forged or artificial. This causes our autoresponders to reply with thousands of messages that cannot be delivered and which may even be regarded as spam by some other email servers. The result is that we risk becoming "blacklisted" by other email systems, which will prevent us from sending email to their users.

We are still sending autographed pictures to our clients’ fans. It’s important, however, to make sure you INCLUDE YOUR POSTAL ADDRESS in your message. And remember the following advice, which was previously sent to you automatically in response to your messages:

“Allow at least 6-8 weeks for your request to be processed. Pictures will be sent by postal mail, not e-mail. Due to high volumes of mail being handled, we cannot reply personally to your questions or comments. One autograph request per e-mail, please. The photos are gifts from the celebrities to their FANS, therefore multiple requests for photos may be rejected. Any message with more than one recipient in the "to:" line, or that has undisclosed recipients, or that uses "cc:" (carbon-copy) or "bcc:" (blind carbon-copy) may be filtered and automatically rejected. We reserve the right to limit the number of photos that will be sent to any individual requestor. These complimentary photos are not approved for auction or resale.”